Reference

Understand the Rules Before You Play

These terms govern every account, deposit, and withdrawal on horasbet — including transactions through DANA, OVO, and GoPay. Access to our services depends on local law and is available only where permitted in your region. Read these conditions carefully before opening your account.

Applies to all accountsDANA, OVO, GoPay coveredRegion-dependent accessUpdated when rules changeContact us for clarifications
horasbet Understand the Rules Before You Play
REACH OUR TEAM

Contact Us About Your Account Terms

Team online

Live Chat

Reach our support team directly through the live chat window in your account dashboard. Available around the clock for account and terms queries from Indonesia.

Email Support

Send detailed questions about these terms to our support email. We respond to account-related and policy queries, including those from players in Bekasi and Tangerang.

Help Centre

Browse our help articles covering account rules, wallet verification steps for DANA, OVO, and GoPay, and how to request a terms clarification in writing.

HOW WE HANDLE YOUR DATA

Account Security and Your Rights Under These Terms

Your account data is stored securely and used only to operate your horasbet account, process transactions, and meet our compliance obligations. We do not sell your personal information to third parties. You can request a copy of the data we hold, ask us to correct inaccurate records, or close your account at any time by contacting support.

Data Retention

We keep account records for as long as required by applicable regulations. After account closure, certain transaction records are retained for the period mandated by law.

Cookie Use

Our site uses cookies to keep your session active and remember your wallet preference — DANA, OVO, or GoPay — so you do not need to re-enter it each visit.

Account Security

Your account is protected by password and OTP verification. Never share your login credentials. Report any suspicious access immediately through live chat or email support.

Request a Change

To update your registered details, correct account information, or request data deletion, contact our support team with your account ID and the specific change needed.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account access, wallet rules, and your rights as an account holder.

These terms apply to every person who opens an account on horasbet. Access depends on local law; you confirm eligibility when you register. Accounts from restricted regions are not accepted.

Yes. Deposits and withdrawals via DANA, OVO, and GoPay are fully covered by these terms. The same account verification and transaction rules apply regardless of which e-wallet you use.

We may suspend or permanently close an account that violates these conditions. You will be notified through your registered contact. Any balance subject to a dispute is held pending review.

Contact our support team via live chat or email with your account ID and a written data request. We will respond within the timeframe required by applicable regulations in your region.

We notify account holders when terms are updated. Continuing to use your account after the update date means you accept the new version. You can close your account if you do not agree.

Open a support ticket through live chat or email within the timeframe stated in the relevant section of these terms. Include your transaction ID and the wallet used — DANA, OVO, or GoPay.